top of page
-
4. Do I need any prior technology experience?No prior experience is needed! Our tutors specialize in helping beginners and will guide you at your own pace.
-
9. How do I get started with EldersLink?Getting started is easy! Simply contact us via phone or email, and our team will help you schedule your first session.
-
10. What if I have a technical issue outside of a tutoring session?We offer on-demand technical support to assist with urgent technology issues. Contact us anytime, and we’ll do our best to help!
-
2. Who can benefit from EldersLink's services?Our services are specifically designed for seniors who want to improve their digital skills, whether it's using a smartphone, sending emails, navigating the internet, or managing online services.
-
8. Can family members sign up a senior for EldersLink services?Yes, family members can sign up on behalf of a senior and arrange for tutoring sessions or technical support.
-
5. What types of technology do you provide support for?We assist with smartphones, tablets, computers, email, social media, online banking, video calling (Zoom, FaceTime, etc.), cybersecurity awareness, and more.
-
7. Is my personal information safe with EldersLink?Yes! We prioritize your privacy and follow strict data protection policies in compliance with PIPEDA and international privacy standards.
-
1. What is EldersLink?EldersLink is a digital literacy and technology support service designed to help Canadian seniors confidently use modern technology. We provide personalized tutoring, technical assistance, and digital guidance to bridge the digital divide for seniors.
-
6. How much do your services cost?EldersLink offers flexible pricing plans, including monthly subscriptions and individual service options. Please contact us for specific pricing details.
-
3. How does the tutoring process work?We connect seniors with knowledgeable tutors who provide step-by-step guidance based on their specific needs. Sessions can be conducted online, over the phone, or in person, depending on availability and preference.
bottom of page